Credit Card companies do, so why shouldn't you? Confused? Let me explain:
Once upon a time, a lifetime ago really, I had a credit card with a company - let's just call them ABC. Being Indian, I'm genetically inclined to never have any balance to carry forward on my card, and always pay my monthly balance in full. Ever since I moved to Zurich, I've only used one credit card from the US, and that too mostly for bigger purchases. Just for fun, I was checking my online statements for all my cards last night. That's right - some people watch TV for fun. Me, I check all my dormant credit cards' balances online.
To my shock and horror, I discovered that one of my cards had a past due bill for interest payment to the tune of $330. Which would have been fine, if not for one teeny tiny little fact: the balance on the card was $0. That's correct, I was charged interest that's equivalent to 1/3rd of a Gucci bag on a $0 balance.
Once I was over my shock and awe at this ridiculousness, I called their customer service number, where an obviously Indian girl introduced herself as "Patricia". I felt like telling her, "Honey, if you are Patricia, then I am Ms. Universe, and we ALL know that that's not true!" But I indulged her by letting her think that I totally thought she was indeed Patricia. She asked me to explain the issue to her. Of course, she couldn't really do anything so I got passed around to three other people. By this time, my rage issues had started to make a grand return. I closed my eyes and imagined hundreds of cupcakes waiting for me, which helped calm me down. Sadly, only food-related thoughts can help me relax now. This situation has now become dire. Anyway, I finally spoke with someone who had superpowers and could help me with my situation! This person said that he could indeed see this $330 interest past due on my statement, but couldn't figure out where it came from! I guess it just "magically" appeared!
After a bit of head scratching by both of us, he agreed to waive the balance, which was good because it had no basis to exist in the first place. I was thoroughly disgusted by all of this, and once he helpfully waived the interest on a non-existent balance, I proceeded to close my account with ABC Bank. This taught me an important lesson - magic is not limited to Disney alone...even credit card companies believe in it! Now I'm going to go play with my Harry Potter magic wand and see if I can conjure up some spells...anything is possible at this point!
Subscribe to:
Post Comments (Atom)
Wow- that is magical. I keep thinking, "if only she had some evil stepsisters, a ball to attend, and a pumpkin, her day could have gotten even better."
ReplyDeleteCredit card companies have gotten super squirrely recently. They used to be great to deal with; not so much any more. At least they managed to cancel all the baseless charges.
ReplyDeleteAnd I don't know if you have these ads, but there's some company who shows other companies service reps as some beer belly laden Norseland guy saying "hello, my name is Peggy, how may I help you?"